SWAHS Health Care Interpreter Service (HCIS)
SWAHS Health Care Interpreter Service (HCIS) provides specialist health care interpreter services to Sydney West Area Health Service facilities, The Children’s Hospital at Westmead, some non-government organisations as well as some external agencies. The aim of the service is to assist clients from a culturally and linguistically diverse background to access health services by providing professional and confidential interpreting services.

SWAHS Multicultural Health Network
The SWAHS Multicultural Health Network (MHN) provide strategic direction, consultancy, workforce development, project development and liaison with respect to health care for culturally and linguistically diverse (CALD) communities in Sydney West Area Health Service




  What is dementia?
  Diagnosing dementia
 Early Planning
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  Što je demencija?
  Dijagnoziranje demencije?
 Rano planiranje


Translation/ Interpreter Services
Department of Immigration, Multicultural and Indigenous Affairs Translating and Interpreting Service (TIS) Tel: 131450 (national telephone interpreting number) 1300 355 080 (Translating Service) Fax: 1300 655 081 (for on-site interpreter bookings) Services: TIS operates on a cost recovery basis, however there are certain conditions that qualify clients for a free service. For more information, please contact the Service.


All patients and their carers who are not fluent in English, including people who are deaf, have the right to free, confidential and professional interpreters when they use NSW Health services. .

How can I telephone health service staff using an interpreter?
Non-English speakers who need to talk to English speakers can phone the Translation and Interpreter Service (TIS) on 131 450. When you phone, tell the operator the language you speak and ensure you have the name and phone number of the person you wish to contact. This free service is available 24 hours a day, seven days a week.


Our publication:

Dementia Brochure - Page 1

Dementia Brochure - Page 2

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